In the event of a complaint, please email us at firstname.lastname@example.org. We will always work in the best interests of our customers and will seek to resolve any problems within 24 hours.
Customer Service Level Commitment
For assistance, please contact us using the above details. Telephone contact is available Mon-Fri 09:00 to 20:00. Email contact is available at all other times. We will respond to all valid points of contact within one business day (usually same day) and aim to resolve any issues within five business days (usually same day).
The above 0870 numbers are defined by OFTEL as 'national rate' and it is intended that such numbers are charged by telephone service providers at national rate.
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